I have an HP Spectre laptop that has been hijacked by the GoAc virus and I cannot get rid of it no matter what I do.
I have administrative permissions and so the rootkit is within the Windows system somewhere.
The system is taken over when I move from HTTP to HTTPS quite often when it suddenly takes me to a site that speaks to me about having my credit card details sent to hackers etc. and tells me to phone a number.
I have removed the browsers and reinstalled
I have even taken the system back to HPs factory reset using the inbuilt factory restore partition but the virus remains.
Do I need to just blitz the whole laptop using a windows disk? I don't understand how it survived the factory reset as it deleted and reformatted the system partition in the process....?